• 423-622-4213

  • 2828 Rossville Blvd
    Chattanooga, TN 37407



Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed


Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as you need. Do not be embarrassed to request lay definitions.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


    Call 423-622-4213

What People Say About Us

  • -Amy W.

    I pulled in on a Friday at 4:00pm with my car over heating. These guys were so kind, fixed me up and got me on my way. I was far from home and so appreciated their efforts. Highly recommend!!!

  • -Sean K.

    These guys saved me 3000 bucks. Not kidding. Dealership estimate was 4300. Allan and his guys got the work done for way cheaper and in about 24 hrs. They're honest and friendly. Stop paying the dealership. Go see these dudes.

  • -Jesse J.

    These guys really know their way around cars! They will get my business every time! Great people too!

  • -Erin P.

    I have a 2001 prius. Its old but a great car. Scenic City knows what they are doing with it and always make sure that all of it is running correctly. They fix its loud roar for only about $350 as it was a wheel issue. Every dealership i went to said i had a bad cat. Converter which is a 2000 dollar repair. They found out it was fine. Now my car runs like its new. I would highly recommend them especially to hybrid owners!

  • -Elliott E.

    We had a van break down en route to Florida. Alan saved the day! They looked at it right away, were clear about what they could find and what they might find and got us back on the road the same day. Very professional. Very honest.

  • -Amy W.

    I pulled in on a Friday at 4:00pm with my car over heating. These guys were so kind, fixed me up and got me on my way. I was far from home and so appreciated their efforts. Highly recommend!!!

Call us for service: 423-622-4213

ASE (Automotive Service Excellence)
BBB Accredited Business
  • Car Care Aware